Overview
Propkeepers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make an enquiry about a property.
By using our website or submitting an enquiry, you consent to the practices described in this policy. Please read it carefully. If you do not agree with its terms, please discontinue use of the site.
Information We Collect
We collect information you provide directly to us as well as information we collect automatically:
Information you provide:
- Name, phone number and email address (from contact and enquiry forms)
- Property preferences such as budget range, city, and property type
- Any message or additional details you include in an enquiry
- Communication history (emails, WhatsApp or call logs if you engage with us)
Information collected automatically:
- IP address, browser type and operating system
- Pages visited, time spent and referring URL
- Device identifiers and approximate geographic location
- Cookies and similar tracking technologies (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Respond to your property enquiries and schedule site visits
- Share relevant property listings, updates and advisory content
- Improve and personalise your experience on our website
- Send you periodic updates on new projects or market insights (you may opt out at any time)
- Comply with legal obligations and RERA regulations
- Detect and prevent fraud or misuse of our services
We will not use your information for purposes inconsistent with those described above without obtaining your prior consent.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These include secure HTTPS connections, restricted staff access and regular security reviews.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-out: Unsubscribe from marketing communications at any time by emailing us or clicking the unsubscribe link in any email.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at info@propkeepers.com. We will respond within 30 days.
Third-Party Links
Our website may contain links to third-party websites such as developer portals, RERA Maharashtra, or banking partners. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data, please contact us: